VALUES

DEFINATION

Consultation

We always consult our customers on the level, quality and choices of the services we offer.

Quality

We set high standards geared towards effective and efficient service delivery

Equality

We shall give equal access to our services to all, with special emphasis on targeted groups.

Professionalism

We believe that our customers are entitled to be treated courteously and with the highest level of professionalism.

Highest ethical standards

We shall always maintain zero tolerance towards fraud and corruption

Staff our greatest assets

We believe that our employees are integral to the success of the department and we will at all times endeavor to ensure that their organizational needs are satisfied

Responsiveness

We pledge to respond speedily and effectively to the needs of stakeholders and communities